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Quality Health Care is skilled in working with people who require high intensity support to live life well.

All Quality Health Care services currently support people with high intensity support needs and our teams are qualified and experienced to provide safe and effective support to people in different settings. High Intensity Physical Supports refer to the supports where specialised, highly skilled, and more experienced support workers may be required to deliver assistance to people who require these supports.  

High Intensity Support

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High intensity support is for people who require more intensive levels of support than what standard levels of care can offer – whether due to disability, a chronic health condition or frailty in old age. This covers a wide range of supports but can include things like help with dressing and having a shower, respiratory care, stoma care, home modifications to help you move freely in your space or behaviour management support, some examples are listed below;

Complex bowel care

Complex bowel care involves providing people with specialist supports to manage their continence and may include assistance with colostomy bags, the use of suppositives and enemas etc

Enteral feeding and management (PEG)

Support workers can assist people with enteral feeding, in accordance with their PEG regime. This can also include enteral medication assistance, cleaning/maintenance of equipment and stoma site cleaning.

Urinary catheters

Replacing and disposing of bags and monitoring health of people using indwelling and suprapubic catheters may be part of a general support worker role.

Seizure management

Support workers often work with people who have epilepsy or seizure disorders, and this does not typically require specialist skills provided the support worker has an understanding about the procedures to follow. Where a support worker administers emergency epilepsy medication such as Midazolam or diazepam, they will have training in medication specific emergency management procedures.

Pressure care and wound management

Support workers may work with people who require assistance with pressure care and wound management. This includes preventative strategies such as skin care, postural management, minor dressings, and monitoring of wounds.

Diabetes management

Support a person to implement their diabetes management plan and identify and respond to hypoglycaemic episodes, monitor, and record blood sugar levels (BSLs) and support with medication assistance.

Stoma Care

This can apply to the management of different types of stomas such as colostomy and ileostomy care or tracheostomy care (where no other requirements apply relating to ventilation).

Enquire Today!

Call QHC's intake team on 

1300 527 464

We support, train and supervise our staff to ensure they have the skills and competence to provide high intensity support with dignity and respect and we recognise the intensely personal nature of some high care supports and ensure our teams work with compassion, valuing individual choice and consent.  
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